If the need arose to name the professions with the highest requirements for social, leadership, and organisational qualities, the position of hotel general manager would undoubtedly rank at the top of the list. This is especially true for managers of luxury hotels, where guests have every reason to expect impeccable service and organisation of their stay according to the highest standards of hospitality.
The Luxury Lifestyle Awards experts have been conducting meticulous industry research throughout the year to bring you the TOP 100 Hotel General Managers 2022. It is an annual registry that honours the best of the best, people who have proven their excellence through hard work and achievement and made a significant impact on the luxury hospitality industry.
The top 100 aren’t ranked, but we’ll take a look at some of the standout winners below.
There must be something in the air in the USA as 12 out of the 100 longlisted general managers are from this sizeable country. From New York to Las Vegas and Chicago to Houston, the top US managers seem to be working their magic and welcoming their customers with gusto. Spain is another country who came out on top with four GMs making the list. Saad Azzam from the Gran Melia Palacio de Isora; Nayra Gonzalez from BLESS Hotel Madrid; Jordi Caralt Coloma from Gran Hotel Ingles; and Carlo Suffredini of the hotel Alfonso XIII, a Luxury Collection Hotel, Seville all made a mark.
Alexander Blair of Shangri-La Jeddah and Hans Schiller from the Hilton Riyadh Hotel and Residences are making an impact in Saudi Arabia, while in Greece, Stratos Patsakis from Minos Beach Art Hotel and George Lykissas from Delfino Blue Wellness Boutique Hotel represent the best in their country.
Colombia, China, Egypt, Malaysia, Italy, the Maldives, Tanzania, Peru, Mexico and more, the countries that boast the standout winners in this field are spread far and wide across the world.
The general managers of the hotels that made it to the TOP 100 by Luxury Lifestyle Awards are dynamic individuals capable of making large teams of professionals of different disciplines become a team and combine their efforts to achieve exceptional results. Their ability to set new trends in luxury hospitality and their talent to change the industry for the better ensures an excellent reputation not only for them but also for the hotels they represent and the people who work with them.
The pandemic and lockdowns that hit hotels and resorts around the world have allowed the best qualities of the managers of these establishments to emerge. Under extreme conditions, they had to not only keep hotels afloat, but also create an environment in which the teams could demonstrate the highest level of service and guests could get more than they could expect.
TOP 100 Hotel General Managers 2022 features hoteliers who have shown outstanding leadership and performance. Their credibility is confirmed by the success and achievements of their establishment, numerous testimonials from employees, and high ratings from guests.
Today, we can celebrate the leaders who were able to set the hotels up and inspire their teams to deliver the perfect world-class performance.
Discover the names and success stories of luxury hospitality industry leaders throughout the TOP 100 by Luxury Lifestyle Awards here.
